FAQs
HEXAGRID S.L. · Spain · hexagrid-sl.com
Answers to common questions about HEXAGRID S.L., what we do on hexagrid-sl.com, and how to reach us. For legal terms and privacy, see our Terms of Use and Privacy Policy.
What does HEXAGRID S.L. do?
HEXAGRID S.L. provides services related to information and computer technologies, with a strong focus on IT marketing: aligning product and technical reality with market-facing language—campaigns, web copy, partner materials, and related channels—so messaging stays defendable and consistent.
Where is HEXAGRID S.L. based?
We are registered in Spain. Our address is CALLE RIO GUADALETE 5, 21007 HUELVA, SPAIN. Business hours follow CET / CEST as indicated in the site footer.
How can I contact you?
Email us at info@hexagrid-sl.com. Email may be answered outside standard office hours on a best-effort basis; for time-sensitive matters, state your deadline in the subject line.
Does this website collect personal data?
We explain what we collect and why in our Privacy Policy. We use cookies and similar technologies as described there and in the cookie banner. You can limit non-essential cookies through the choices we offer when you first visit.
Is content on this site legal or professional advice?
Content on hexagrid-sl.com is for general information about our activities. It is not legal, tax, or professional advice unless we agree otherwise in writing for a specific engagement. Always verify facts that matter to your decisions.
How are services priced?
Scope and pricing depend on your objectives, channels, and deliverables. Where available, we may offer indicative tools (such as a calculator) on the Site; a formal quote follows after we understand requirements. There is no guarantee of availability of every feature described on the Site in all regions.
Who owns the content on this website?
Text, graphics, branding, and layout on the Site are owned by or licensed to HEXAGRID S.L. and protected by applicable laws. See our Terms of Use for permitted use and restrictions.
What languages do you use for client work?
This website is published primarily in English. Depending on the engagement, we can support materials and communication in other languages where it matches your audience and the agreed scope. Clarify language requirements when you first contact us.
Do you work with organisations outside Spain?
Yes. Many IT marketing and technology-adjacent projects involve remote stakeholders and multiple regions. What matters is a clear brief, realistic timelines, and aligned expectations on jurisdiction, data handling, and review cycles—all of which we discuss during onboarding.
What does "IT marketing" mean in practice?
It means we treat public-facing language—landing pages, nurture emails, partner decks, documentation excerpts, and similar—as tied to what your systems and teams can actually support. The goal is coherent messaging across engineering, product, and outbound channels, not slogans detached from reality.
How does a project usually start?
Typically with a short written outline: objectives, audience, channels, timing, and any constraints. We may follow up with clarifying questions, then propose scope, milestones, and a formal quote or statement of work where appropriate. Nothing on this Site constitutes an offer until confirmed in writing.
Where is the service calculator?
If a calculator is available, it is linked from the navigation as Calculator (see service-calculator.html). Output is indicative only; final pricing depends on scope and any dependencies we confirm with you.
Can we work under an NDA?
We can discuss mutual confidentiality where the engagement warrants it. Send a draft NDA or your standard terms to info@hexagrid-sl.com; we will review and respond with any comments or an executed version as appropriate.
How do you handle review rounds and approvals?
We structure deliverables so owners (product, legal, security, or commercial) can sign off on sensitive claims before publication. The number of review cycles depends on the agreed scope; material changes after sign-off may require a change request or additional time.
Do you build software or host infrastructure?
HEXAGRID S.L. centres on services related to information and computer technologies with emphasis on IT marketing and aligned messaging—not on advertising generic software development or hosting on this Site. If your need includes technical delivery, we will clarify what sits in scope and what requires a partner, and document it in the proposal.
Are you hiring?
We do not maintain a public careers portal on this Site. If you believe your profile fits our focus, send a concise CV and cover note to info@hexagrid-sl.com; we may respond when a relevant role opens.
Further questions? Write to info@hexagrid-sl.com.