Privacy Policy

This Privacy Policy describes how HEXAGRID S.L. ("we", "us") processes information when you visit hexagrid-sl.com (the "Site"). We act as the data controller for personal data collected through the Site in connection with this policy, unless stated otherwise.

Who we are

What data we collect

Depending on how you use the Site, we may process:

• Technical and usage data — such as IP address, browser type, device type, approximate region derived from IP, pages viewed, and timestamps. This helps us operate, secure, and improve the Site.
• Communications you send us — if you email us, we process the address, content, and metadata needed to respond and keep a record of the conversation where justified.
• Cookie-related data — as described in the cookie notice and your choices (see below).

Legal bases (EEA / UK)

Where the GDPR applies, we rely on one or more of the following: legitimate interests (running a secure website, understanding aggregate usage, responding to enquiries); consent where required for non-essential cookies or similar technologies; and contract or pre-contract steps when we prepare or perform services you request.

Cookies and similar technologies

We use cookies and similar storage to remember essential preferences (for example, cookie consent), to keep the Site working, and—only if you accept—to measure how the Site is used. You can change your mind at any time by clearing site data in your browser; essential cookies may be set again when you return.

Retention

We keep personal data only for as long as needed for the purposes above, including legal, accounting, or security requirements, then delete or anonymise it.

Sharing and transfers

We do not sell your personal data. We may share data with service providers who host or support the Site under strict instructions, or when required by law. If data is processed outside the EEA, we use appropriate safeguards where required (such as standard contractual clauses).

Your rights

Depending on your location, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. To exercise rights, contact us at info@hexagrid-sl.com. We may need to verify your request.

Security

We apply appropriate technical and organisational measures to protect personal data. No method of transmission over the Internet is completely secure; we encourage you to use updated browsers and secure networks.

Children

The Site is not directed at children, and we do not knowingly collect personal data from children without parental authority where required by law.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page. Where changes are material, we will take reasonable steps to draw attention to them; we encourage you to review this page periodically.

Contact

For privacy questions, contact info@hexagrid-sl.com.